Never Busy - Call Queue
Never Miss Another Order!
Not enough lines or servers to handle the call volume during your busiest times and peak call hours? Stop loosing business because of a ‘busy-signal’. And don’t pay for multiple phone lines you don’t need? What you need is a ...
Never Busy Call Queue
Inform Callers
Answer every call immediately with a welcoming announcement. You can encourage your callers to use your online ordering portals for faster service. Give them an estimated wait time as well as their current position in the ordering queue. During their on hold expereince you can encourage callers to visit your website and follow an like you on your social media pages while they wait to place thier order. Enhance your customer’s experience buy adding your own customized message on hold and educate your waiting customer about your brand, services, specials and hours of operation. Open or closed! Callers will never hear a busy-signal again!
Increase Profits
Increase your visiting customer satisfaction, because your servers won’t have to answering a phone with a customer standing right in front of them just to to tell the caller; ” Please Hold”. Stop that incessant ringing in the background of the ‘other phone line’ that contantly interrupts your server’s productivity. Just take one order, after another, when you’re ready. Increasaed effecicenty increases your bottom line!
Call Queue Features
• Answers dozens of consecutive calls
• Customize your Open & Closed greetings
• Auto Schedule greetings for day of week
• Easily inform callers of your open hours
• Free ‘Comments’ mailbox with email notification
• Redirect your patrons to use online ordering
• Encourage website vistiss and FaceBook
• Including a customizable on hold message
Manager Features
• Real-time Call Queue Wallboard with CLID
• Call activity reporting data, charts & graphs
• Call reports daily, weekly, month even per hour
• Call monitoring and recording options
Server Features
• Never have to place a caller on HOLD again
• Programmable pause time between calls
• Flexible number of answering positions
Businesses using
Never Busy Call Queue
Try it out by calling
315.395.2004
to hear how it works
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